CX Products

We design and develop micro apps that enhance and boost performance of your Genesys Cloud CX platform so you can stay ahead by adapting to the fast-changing digital behaviors of your customers.

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Collaborative design of CX-focused solutions.

Digital products designed with a CX approach to address specific needs in operations and customer service.

Advanced features that boost operations, helping you optimize and personalize your CX

  • Modular, scalable development integrated into your systems.
  • Constant measurement and product optimization.
  • Security and scalability customizable for multiple business scenarios.
  • Cloud architecture managed and updated remotely.
  • High operational availability with self-recovery mechanisms.
  • Integration with databases, advanced analytics, and artificial intelligence.