SRL OnePage

Integrate Genesys Cloud, forms, systems, and APIs into a single interface.

SRL OnePage
No-code
No fragmentation
Deploy in minutes
Scale without limits

The Problem

The unified desktop your agents deserve and your business needs. Design omnichannel workspaces in hours.

Overloaded agents:

They jump between CRM, KB, WhatsApp, and internal tools → higher AHT and more errors.

Overloaded IT:

Every adjustment requires development and coordination → weeks of wait time for simple changes.

Fragmented flows:

Inconsistent experience across channels → lower FCR and CSAT.

Use cases

Icon Seguro

Insurance

Claims handling with automatic policy validation + adaptive forms + linked history.

Icon bank-2

Banking

Omnichannel digital onboarding with real-time KYC and 100% traceable compliance.

Icon retail

Retail

Technical support with guided diagnostics and automatic CRM case creation.